Tornado Relief Update - 11/22/13 - 10:00AM

Published 11/22 2013 11:32AM

Updated 11/22 2013 11:34AM

Friday, November 22, 2013 at 10:00 a.m.

• Homeowners in need of volunteers. If you need volunteer assistance for debris removal, please call 698-5001.

• FEMA. FEMA is currently conducting damage assessments but registration information is not available at this time.

• Access. Residents in affected areas, including Georgetown Common, will be able to access their properties as follows:

o Friday 9:00 – 5:00

o Saturday and Sunday 8:00 – 5:00

o No access Monday and possibly Tuesday for debris removal

Residents and their friends will be allowed to access affected areas today, Friday. Insurance adjustors will also be allowed to access these areas today. Beginning on Saturday, volunteers may also be available to assist residents with clean up. Weekend priorities are retrieval of personal belongings and debris clean up: It is recommended that residents remove as many personal belongings as possible over the weekend. Please move debris into a pile near the curb, but not in the roadway, for removal. Please keep debris at least 10’ from fire hydrants.

• Georgetown Common residents: OSHA has classified safety of structures as follows:

o Green placard: Building is accessible.

o Yellow placard: Some parts of the building are accessible and residents of these parts will be able to retrieve personal belongings. Other parts of the building are inaccessible.

o Red placard: Building is unstable and inaccessible.

Access will be granted today (Friday), Saturday, and Sunday based on this classification and residents accessing yellow and green placarded buildings will be escorted to the properties for 30 minutes at a time to retrieve personal belongings that can be carried out.

• Safety. Our top concern is the safety of our residents. When on site at property in affected areas be careful walking through debris to retrieve personal belongings. Wear sturdy shoes, long pants, gloves, and protective gear for your head. Extra clothing and footwear are available at Crossroads and Sunnyland Plaza.

• Multi-Agency Resource Center (MARC). Saturday, November 23 – Tuesday, November 26, from 8:00 a.m. – 7:00 p.m., a disaster relief one-stop-shop will be open at Five Points. Many service agencies will be onsite to assist affected residents with needs.

• Medical Services. If minor injuries do occur, medical services are available at Five Points. Use the south banquet entrance. Call 9-1-1 if you have a medical emergency.

• Power. Homeowners who need to cancel service must contact Ameren to do so. Customer Service Representatives are available at Five Points. You may also call 800-755-5000.

• Scams and scavengers. A lot of good, legitimate contractors and volunteers are responding to offer their services and help; however, there are also people who try to take advantage of homeowners after disasters. If you suspect someone is trying to scam you, or if you see scavengers or suspicious activity, please contact law enforcement at 309-444-2313.

• Donations. People who need donated items may get them at Crossroads and Sunnyland Plaza. Donations of items are no longer being accepted. Monetary donations are being accepted at all branches of Morton Community Bank, including Washington Community Bank, and can be made to the Washington Tornado Relief Fund. For additional information, call (309) 444-1700.

• Volunteers. Affected homeowners may call (309) 698-5001 to register their need for volunteers. Top priority is debris clean up needs. Individual volunteers may call (309) 698-5002 to register as a volunteer and volunteer groups may call (309) 698-5003 to register the group. If you have trouble getting through on the phone, keep trying or register at

• 2-1-1 Assistance. People in need of health and human services assistance may call 2-1-1. 2-1-1 is the Heart of Illinois United Way call center at Advanced Medical Transport, an information center that will provide referrals for food, shelter, and utility assistance; physical and mental health services; home-delivered meals; childcare; and more.

• Football game. Saturday’s 1:00 p.m. football game will be aired locally on several television and radio stations. Go Panthers!

• Reminders.

o Once water is restored to affected properties, a boil order will be in effect for those households until further notice.

o No open burning. Fire resources cannot be expended for unauthorized and unmanned burns.

• Food. The American Red Cross and the Salvation Army will continue to provide meals from mobile units in the affected areas and Crossroads will continue to provide lunch, but Crossroads will no longer have evening meals. Also, Cajun cooking is available at Five Points.

o Fellowship Lunch. Congressman Aaron Schock is hosting a Fellowship Lunch for residents, first responders, and volunteers to reconnect:

Wednesday, November 27
Five Points Washington
11:00 a.m. – 2:00 p.m.

o Thanksgiving Meal. Crossroads will be providing a free meal on Thanksgiving at 12:00 noon.

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