911 wasting resources on non-emergency calls

PEORIA, Ill - Most adults know you should only call 9-1-1 in an emergency but it's an important lesson to teach your kids when they're young.

The biggest fear for 9-1-1 dispatch centers across the country is wasting time and resources on a call. The Peoria Communications Center receives more than 600 non-emergency phone calls a day for various reasons.

“We get a few calls where the calls for service or request may appear to be frivolous such as a food order that's not properly be done,” said Dave Tuttle, of the Emergency Communication Center.

Tuttle adds dispatchers receive calls from children playing with disconnected cell phones, or pocket dials.

“The dispatcher really has to spend a bit of time trying to determine whether it’s an actual 911 call and then attempting to locate that caller,” Tuttle explained.

Washington Police Chief Mike McCoy says an unwarranted call led police to call for backup Tuesday evening.  McCoy says his department was forced to expend a lot of unnecessary effort. You can help curb the issue by teaching your kids to only call 9-1-1 during an emergency.

“Any type of fire, anytime a medical emergency occurs or anytime a crime that is in progress or just occurred,” said Tuttle. He adds, “Hopeful the parent can teach their child as they get older and can explain what those different scenarios would be.”

If you abuse the 9-1-1 system you could be fined or charged with a misdemeanor. The dispatch center asks to please not call 9-1-1 with any non emergency questions


More Stories

Trending Stories

Don't Miss

  • CIProud Text Alerts
    Copyright 2017 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
  • Meet the Team
    Copyright 2017 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
  • CI Heroes
    Copyright 2017 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
  • WMBD on Facebook
    Copyright 2017 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
  • Living Well with Evelyn Wilkerson
    Copyright 2017 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Latest News

Video Center