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National Shortage of 911 Operators Affecting Peoria

Want to work as a 911 dispatcher? Peoria is hiring.
 PEORIA – Looking for a job? They’re hiring at Peoria 911.  

“There is a nationwide shortage of 911 dispatchers," said Emergency Communications Center Manager, David Tuttle. “And we are no stranger to that shortage."
 
Operators take some of the most important calls and then dispatch police, fire and EMS. There are currently five open positions.
 
"Dispatchers are basically the first responders of any emergency," Tuttle said.
 
Employees have to be able to handle a high volume of calls and then type of that information fast, at least 45 words per minute. Tuttle says people have to multi-task and that the work can be very stressful.
 
"It is shift work. Many people would prefer not to work second or third shift or weekends and holidays," he said.
 
Even though the schedule can be a deterrent, starting pay is more than $15 an hour plus benefits. Tuttle said it can be rewarding to those who are interested in serving their community.
 
"It's a busy center answering between 900 and 1,000 calls a day, but it's exciting, fast paced you don't know what call is going to come in next."
 
Tuttle said there have been a number of applicants, but results from the typing test have been weak.
 
Test your skills by clicking on this link recommended by Tuttle. Applicants can apply here or if you would prefer to apply in person, you can do that at the Human Resources Department located at City Hall, 419 Fulton Street Suite 302, Peoria, IL 61602

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