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Ameren Illinois enhances energy delivery system in Peoria, Tazewell, Woodford counties

PEORIA - Ameren Illinois announced Wednesday it is upgrading over 75,000 electric and natural gas meters for residential customers in Peoria, Tazewell and Woodford counties. This is part of its multi-year plan to improve service reliability in central and southern Illinois.

Customers will receive more information about electric and natural gas meter upgrades which are scheduled to begin in August and continue into the summer.

“This advanced technology will provide our customers with access to more choices for pricing options and energy efficiency tools to help them manage their energy usage and better control their costs,” Division Director for Ameren Illinois Daetta Jones said. “It will also enable us to more quickly detect system disruptions, prevent outages, and restore service.”

Ameren Illinois will contact customers in advance of making the meter upgrades. Customers do not need to take any action or be present as long as installers have clear access to the meters. The upgrades will take under 20 minutes and will be performed by Ameren Illinois or Donco contracting crews displaying Ameren ID badges.

Installers will not ask for any payment. There will be a brief interruption to a customer’s electric service. If a customer is not present, a door hanger will be left to let them know if the upgrade was completed.

“We are committed to keeping our customers informed about how we are investing to upgrade their service,” Jones said. “Smart meters contribute to greater service reliability and offer more customer benefits. Enhancing reliability and providing access to energy information is going to continue to deliver energy and cost-saving advantages for our customers in the future.”

Customers with questions can visit AmerenIllinois.com/focus or call Ameren Illinois Customer Service at 1-800-755-5000.


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